> ## Content Index > Fetch the complete content index at: https://newsletters.qs.com/llms.txt > Use this file to discover other available public pages before exploring further. # ๐Ÿ–ฅ๏ธ Tech Futures #10 - URL: https://newsletters.qs.com/tech-futures-10/ - Published: 2024-09-30T11:30:01.000Z - Updated: 2024-10-17T08:26:39.000Z - Description: HolonIQ's Tech Futures Newsletter covers the latest developments in AI integration, AI collabs, and 5G expansion and highlights the week's top tech deals. - Author: QS - Tags: AI & Digital Skills **Happy Monday ๐Ÿ‘‹** This week, Samsung and LG Electronics are [integrating A](https://www.mk.co.kr/en/business/11124388?ref=newsletters.qs.com)I into customer service, and NetApp is enhancing its data infrastructure to support [generative AI](https://www.forbes.com/sites/adrianbridgwater/2024/09/24/netapp-bolsters-backbone-to-boost-intelligent-data-infrastructure/?ref=newsletters.qs.com). South Korea partnered with the U.S. to establish a New York [AI research](https://www.mk.co.kr/en/it/11124023?ref=newsletters.qs.com) institute, aiming for global AI leadership. Samsung and SK Hynix are set to mass-produce [next-gen memory](https://www.mk.co.kr/en/business/11123690?ref=newsletters.qs.com) (CXL) by 2024, while[ OpenAI enhanced](https://www.mk.co.kr/en/it/11124024?ref=newsletters.qs.com) voice support for Korean and Japanese. Vodafone Idea secured a $3.6B deal to expand [4G and launch 5G](https://www.rcrwireless.com/20240923/5g/vodafone-idea-signs-new-deals-4g-5g-services?ref=newsletters.qs.com) across India. Meanwhile, UJET raised [$76M](https://www.bloomberg.com/news/articles/2024-09-24/customer-support-startup-ujet-gets-new-co-ceo-76-million-in-funding?ref=newsletters.qs.com), valuing it at $500M, and MetOx International secured [$25M](https://www.finsmes.com/2024/09/metox-international-closes-25m-series-b-extension.html?ref=newsletters.qs.com) in Series B funding. ## **๐Ÿš€** AI Integration **๐Ÿค– Samsung Electronics Service and LG Electronics** are [integrating AI](https://www.mk.co.kr/en/business/11124388?ref=newsletters.qs.com) into customer service. At the same time, **Google Cloud rebranded** its [Contact Center AI](https://venturebeat.com/ai/google-supercharges-enterprise-contact-centers-with-gemini-1-5-flash/?ref=newsletters.qs.com) to the Customer Engagement Suite with Google AI, integrating its Gemini 1.5 Flash technology. **โ˜๏ธ South Korea and the U.S. collaborate on AI research**. This establishes the [Global AI Frontier Lab](https://www.mk.co.kr/en/it/11124023?ref=newsletters.qs.com) in New York to focus on advanced algorithms and healthcare applications. South Korea aims to become a global AI leader, launching the National AI Committee and an AI hub in Seoul for joint research. **๐Ÿ”„ NetApp is enhancing its data infrastructure to support generative AI**. The companyโ€™s ONTAP system [integrates AI capabilities](https://www.forbes.com/sites/adrianbridgwater/2024/09/24/netapp-bolsters-backbone-to-boost-intelligent-data-infrastructure/?ref=newsletters.qs.com), including Nvidia certification and a unified AI data pipeline. These updates offer Secure, scalable data management that optimizes AI projects across multi-cloud environments. **๐Ÿ› ๏ธ OpenAI released an "Advanced Voice Mode" for ChatGPT**. This enhances support for [50 languages](https://www.mk.co.kr/en/it/11124024?ref=newsletters.qs.com), including Korean and Japanese. The update also offers more natural conversations and real-time emotion detection. The feature is available on paid versions and will soon expand to enterprise and educational platforms. ## **๐ŸŒ** AI Collabs **๐Ÿค CarDekho partnered with Girnar AI Innovations Lab to enhance customer support**. This collaboration aims to revolutionize customer interactions by refining AI solutions to operate in multiple Indian languages through advanced [AI-driven voice bots and chatbots](https://inc42.com/buzz/cardekho-partners-girnar-ai-to-drive-voicebot-chatbot-developments/?ref=newsletters.qs.com). **๐Ÿ’ผ At the TECH4ALL Digital Inclusion Forum during Huawei Connect 2024**. Huawei called for more partners to join its TECH4ALL initiative, aimed at [promoting global digital inclusion](https://www.prnewswire.com/news-releases/huawei-calls-to-expand-partnerships-to-drive-global-digital-inclusion-through-tech4all-302256827.html?ref=newsletters.qs.com). The initiative focuses on education, environment, health, and development. **โœจ Samsung Electronics and SK Hynix are expanding the "Computer Express Link" (CXL) ecosystem**. CXL, a next-gen memory technology, would support Both companies in their aim to [mass-produce](https://www.mk.co.kr/en/business/11123690?ref=newsletters.qs.com) CXL products in 2024, aligning with Intelโ€™s CXL-supporting CPUs. ## **๐Ÿ“ถ** 5G Expansion **โš™๏ธ Iliad-owned Free launched 5G Standalone (SA) in France**, claiming the [largest 5G network](https://www.fierce-network.com/modernization/frances-free-joins-5g-sa-party?ref=newsletters.qs.com) with over 20,000 sites, covering 95% of the population. This move has intensified competition, prompting rivals like Orange to announce their own 5G SA services shortly thereafter.โ€‹ **๐Ÿ“ž Vodafone Idea signed $3.6B deals with Nokia, Ericsson, and Samsung.** This will expand [4G and launch 5G services](https://www.rcrwireless.com/20240923/5g/vodafone-idea-signs-new-deals-4g-5g-services?ref=newsletters.qs.com) across India. It aims to increase 4G coverage from 1.03B to 1.2B people and facilitate 5G rollout in key markets. **๐Ÿ“ฑ Huawei and Du** initiated the Middle Eastโ€™s first indoor [5G-Advanced network](https://www.techafricanews.com/2024/09/23/huawei-and-du-launch-middle-easts-first-indoor-5g-advanced-network-with-cutting-edge-technology/?ref=newsletters.qs.com) using Three Carrier Aggregation (3CC) technology, achieving peak data rates of 5.1Gb/s. Enhancing indoor connectivity in venues like malls and airports while boosting Duโ€™s 5G user experience. ## **๐Ÿ’ฐ** TechDeals **๐Ÿ’ธ UJET**, a San Francisco-based startup specializing in AI-powered cloud contact center solutions, secured [$76M](https://www.bloomberg.com/news/articles/2024-09-24/customer-support-startup-ujet-gets-new-co-ceo-76-million-in-funding?ref=newsletters.qs.com) in funding to enhance customer service experiences through advanced generative AI technologies, enabling businesses to provide personalized, efficient interactions at scale. **๐Ÿ’ฒ MetOx International,** a producer of high-temperature superconducting wire for energy and medical applications, secured [$25M](https://www.finsmes.com/2024/09/metox-international-closes-25m-series-b-extension.html?ref=newsletters.qs.com) in Series B funding to support its manufacturing scale-up and innovation in HTS solutions. **๐Ÿ’ด TraqCheck**, an enterprise tech startup, raised an [undisclosed amount](https://inc42.com/buzz/traqcheck-bags-funding-to-help-businesses-verify-employees-background-via-ai-solution/?ref=newsletters.qs.com) in a Pre-Series A funding round. The funding will be used to enhance its product offerings, expand its development team, and accelerate market penetration. --- **Thank you for reading. Have a great week ahead!** Have some feedback or suggestions? Let us know at hello@holoniq.com [ ](https://newsletters.qs.com/psychedelic-mental-health-treatments-south-asia-health-tech-100-2/)